Notify Us of Travel Plans

Travel plans for Independence Day? Let us know if you’ll be traveling out of the tri-state area to ensure your Merchants Bank debit or credit cards continue to work. Submit a travel alert in Online & Mobile Banking or call us at (866) 496-0522. Have a safe holiday!

Information We Collect About You

Our servers collect standard non-identifying information about visits to this site, such as date and time visited, geolocation, city, state, country and IP address. This is used to compile standard statistics on site usage.

Our Card Apps periodically collect, transmit and use geolocation information to enable features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the Card App is being used, or not at all, depending on the End User's selection. End Users may change their location permissions at any time in their device settings.

Information We Collect From You

We collect data to best serve your needs. The personal information collected depends on how you contact us online. If you chose to contact us via email, please keep in mind that your email address, and any other information your email header shows about you, such as your name or organization, will be revealed to us in the email. Please note, email is not a secure method of communication and we do not recommend using email to send sensitive or confidential information, such as your social security number or account number.

If you submit an online employment application, account application, or other secure form through our website, personal information included in the form will be securely submitted to us.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you submit a request or enter, submit, or access your personal information. We continuously review and update our security tools to ensure we are following the standard security best practices.  

Cookies

Cookies are small files that a site or its service provider saves on your computer or mobile device (if you allow), that enable the site or service provider’s systems to recognize your browser and capture and remember certain non-personally identifiable information about your visit, including IP address, operating system, browser type, time you visited, and more. We use this information to improve and personalize your online experience with us.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.


Changes to our Privacy Policy

We reserve the right to change this policy at any time. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on January 1, 2022.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.merchantsbank.com

102 E. 3rd Street

Winona, MN 55987

United States

info@merchantsbank.com

507-457-1100

800-944-6285

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